Ver Mensaje Individual
  #27 (permalink)  
Antiguo 09/11/2008, 14:57
Ami
 
Fecha de Ingreso: noviembre-2004
Mensajes: 67
Antigüedad: 19 años, 6 meses
Puntos: 0
Respuesta: Trojan,ayuda!

Bueno, yo también me encontré con la sorpresa del AVG. Después del susto y dudar qué hacer me fui a buscar información en google y lo primero que me encontré fue este post de forosdelweb. Luego fui al foro de AVG donde todo el mundo está reclamando lo mismo y encontré esta respuesta del soporte técnico:


Cita:
http://freeforum.avg.com/read.php?7,...,backpage=,sv=

pa3bar

Richard, Email confirmation reply from AVG Technologies Support....

thank you for your email.

Unfortunately, the previous virus database might have detected the
mentioned virus on legitimate files. We can confirm that it was a
false alarm. We have immediately released a new virus update
(270.9.0/1778) that removes the false positive detection on this file.
Please update your AVG and check your files again.

The system can be restored by following the steps in one of the
comments on forum (using safe mode or recovery console and copying
c:\windows\system32\dllcache\user32.dll into the right location)

If you need to restore deleted files from AVG Virus Vault you can do
it this way:
- Open AVG user interface.
- Choose "Virus Vault" option from the "History" menu.
- Locate the file that was incorrectly removed and select it (one
click).
- Click on the "Restore" button.

We are sorry for the inconvenience and thank you for your help.

Best regards,

Zbynek Paulen
AVG Technical Support